Refund/Return Policy - It is the policy of
The Vacation Store
to reschedule the vacation and not to refund if
there is a conflict in your schedule. We do not
refund vacation packages after they are purchased,
unless we cannot book your travel dates.
Your package can be cancelled
and rescheduled anytime over a 2 year period, as
long as you meet our cancellation & reschedule
policies below.
Your package fee will be credited to your account
and you will have 2 full years to use the funds to
any of our destinations during the 2 year period.
Once your dates have been confirmed, you are
ineligible for a refund. You are only eligible for a
credit. If you cancel a reservation, and try to
re-book at a later date, the second reservation is
not eligible for a refund, only a credit would be
available. A refund for our failure to book your
dates is only possible the first time you book
travel dates. Once you cancel all future re-bookings
are not eligible for a refund
Reschedule/change dates Policy
- You may reschedule your vacation no
less than 4 days prior to your scheduled arrival
date, at no charge. Failure to re-schedule
with at least 4 days advance notice of your check-in
date will result in a 1 day fee at regular rack rate
of the resort you are booked at. Regular rack
rate means, the full regular price for the hotel
room, suite or condo you booked.
Any funds remaining will be credited to your account
and you will have 2 full years to use the funds to
any of our destinations.
Cancellation Policy
-
You may cancel your reservation no less than 4
days prior to your scheduled arrival date, at no
charge. Failure to re-schedule with at least 4
days advance notice of your check-in date will
result in a 1 time fee of 1 day of lodging at
regular rack rate. Regular rack rate means, the full
regular price for the hotel room, suite or condo you
booked.
If you give at least 4 days notice, there is no fee.
Your package fee will be credited to your account
and you will have 2 full years to use the funds to
any of our destinations.
Failure to re-schedule prior to check in-
Failure to cancel or re-schedule prior to check in will result
in the forfeiture of your package and you will not
be refunded any money that you paid for your
package. This means that if you fail to check in at
your resort or call us before your check in date to
notify us of your need to cancel will result in the
loss of your reservation, and any money paid for the
package.
If you notify us in advance of your check in date,
you will not lose your money, but You may still
incur the cancellation inside of 4 days fee as
outlined above if applicable.
Payment Plan Policy
- All packages purchased on a payment
plan from The Vacation Store must be paid in full no
less than 30 days prior to check in unless you have
made other arrangements with us directly. Failure to
pay your package in full as agreed will result in
the loss of your deposit and your reservation will
be cancelled.
You may cancel the reservation, before the 30 day
mark, and we will apply the money you have paid for
the package to your account for future use. But you
must cancel the reservation prior to the 30 day
deadline.
Terms &
Conditions - You agree that you
and your spouse or significant other (if you have
one), will attend a 90 minute open house at
The Host Resort during
your trip, that includes an explanation of
the benefits of vacation
ownership. You understand there is absolutely no
obligation to buy, join, or sign a thing at the open
house, and you also understand there are no high
pressure tactics.
Failure to attend the
open house - At the host resort during your trip will
result in your credit card or checking account being
charged for regular rack rate for the entire amount
of lodging, plus a $50.00 no show fee. Regular rack
rate means, the full regular price for the hotel
room, suite or condo you booked.
Additional expenses
- No transportation, gratuities,
or taxes are included in our offers. You must
pay state sales taxes
of $8.00 - $12.00 per night to the resort
at the time of check in.
** This offer is not valid in conjunction with any
other promotion **
To be eligible for this promotional vacation offer,
you must meet all of the terms including the age,
income & marital qualifications that are
associated with your promotional vacation offer.
Failure to
meet the age, income & eligibility requirements at
the open house at the host resort during your trip
will result in your credit card or checking account
being charged for regular rack rate for the entire
amount of lodging, plus a $50.00 no fee.
Regular rack rate means, the full regular price
for the hotel room, suite or condo you booked. (check your
offers terms to make sure you meet them)
By booking a
vacation with The Vacation Store, you are hereby
agreeing to our refund & cancellation policy, and giving The Vacation Store your
understood and uncontestable approval to
all of the above terms & conditions, including your
agreeing to attend the open house resort tour during
your trip
