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We understand that you
have to trust a company before deciding to purchase
from them. The internet can be a great place to find a
great deal, it can also be a scary place, because of
not knowing who you are dealing with.
We understand how important trust is, so we have included this page
on our site. |
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The following testimonials
ARE REAL TESTIMONIALS
that we received via email
or thru this website from our
submit a
comment page. These are not made up
testimonials, Feel free to ask us to forward any
of the original emails FROM THE CUSTOMER to you. The
email address with each comment is real & is the
customers email address that submitted the comment.
You are welcome to email these customers yourself
& ask them anything you would
like. |
June 23, 2008
Wonderful and helpful are the two words that come to mind. Excellent customer service
which saved time and anxiety for my family and me. We will use The Vacation Store for
our next vacation.
Paul Voelker
pvoelker@stny.rr.com
June 19, 2008
The Vacation Store has such a valuable asset in Nicole. She is so professional, helpful and
knowledgeable. I spoke with Nicole at least three (3) times before booking my reservation.
She was never impatient with me and if my questions seemed too far fetched to her, she still
took the time to calmly explain the upcoming vacation deal to me.
I will give The Vacation Store and the Village Parkway Resort a full review after my trip is complete.
I expect the next testimonial to be a glowing account of the wonderful time that my family enjoyed.
Daiyo F. Strawder
carrybeaan51@yahoo.com
June 19, 2008
I really appreciate the service that I received from the Vacation store sales rep.
She was very professional and knowledgeable about the different resorts.
I really appreciated the sincere concern that the sale rep showed to me. She immediately
was apologetic and proceeded to explain all the amenities of each resort.
I am booked now with a great resort and looking forward to my vacation with my family.
Thank you vacation store.
Ron Woods
rw2ak@verizon.net
June 17, 2008
First of all; Great customer service. Nicole was exceptional at helping me. I work nights and
most people don't pay attention when I say contact me late evening. But, she did! We're planning
a 17 day vacation in Sept 08 and I needed someone's expertise to help me plan our stay and with
the way the economy is today we needed the best deal we could get and I am so grateful
for the vacation store and Nicole.
I work long hours and need this vacation and without the deals that the vacation store offer;
people like me wouldn't be able to take a vacation. The financial arrangements they are allowed
to make are awesome.
I will definitely use The Vacation Store for all my vacation needs. Can't wait until Sept. Thanks
for helping me create memories of a lifetime.
Teresa Seaman
lovegodbhappy@aol.com
June 17, 2008
I have been on one Vacation through the vacation store and had a wonderful time.
I have just booked another vacation In Orlando Florida and cant wait to go. I had the best
service on the phone. The operator gave me all kinds of information and answered all of my
questions.
The resorts are gorgeous and spacious with kitchens. It definitely beats staying in a hotel
and they are priced cheaper than the hotels.
I am very pleased with the service all around... THANK YOU!!
Jennifer Cascarelle
ginley22@yahoo.com
June 17, 2008
I have been very pleased with the vacation store. I accidentally put the wrong dates in
the system when booking online and Nicole was quick to get it straightened out. She has
been a pleasure to work with and I'm looking forward to my trip in July.
I have been telling everyone about this site and the satisfaction we have received. We will
continue to use the Vacation Store from now on.
Thanks so much.
Angela Toney
ahtoney@bellsouth.net
June 17, 2008
I love this site it's very helpful and accurate. They're customer service is great and the
packages that they offer are very affordable, especially if you are traveling with your family,
and very nice for a couple. The resorts are all close to all the major theme parks and attractions.
I would definitely refer my friends and family to The Vacation Store
Monique Brown-Johnson
trianabrown@yahoo.com
June 15, 2008
I've just came back from Orlando (Vacation Village at Parkway), and I only can say "It was
absolutely wonderful!" Once again, Thanks so much for your outstanding service, very professional.
Nicole, you are the best! Everything was awesome!
Zoraida Trejo
zoraidatrejo@bellsouth.net
June 5, 2008
I would like to thank the staff at the vacation store for such great service. My family and I
are very happy with the way our questions were answered and the advice that was given in
order to make our vacation successful.
I would recommend The Vacation Store to all of my family and friends.
Natasha Moore
moore.natasha@yahoo.com
May 29, 2008
The vacation store has been a tremendous help for our family. Financially, we are able to
take our three children on the vacation they've dreamed of because of them.
When we picked the wrong hotel, you even offered us the the bigger and better Fountains Resort
for the same price. You were a great help!!
Nate Melton
redn8@hotmail.com
May 27, 2008
I was very impressed and delighted by the quick confirmation I received from the Vacation
Store for my reservation. I searched a lot of websites for the same package deals and could
not find one that beat the Vacation Store prices.
I will make this my number one website when I am looking for more timeshare promotional
package deals.
Glennis Johnson
cjgj964@verizon.net
May 27, 2008
I would like to thank you for the great service I received while booking our family vacation
on your site. I must admit I was a bit nervous about doing business with you because you hear
so much about scams these days. But you made me feel very comfortable, answering any
questions I had. You didn't pressure me. I called to inquire one day then booked several days
later. I received confirmation as promised. I even had to call back to make changes and they
were handled rather smoothly and without a hassle.
I will always keep The Vacation Store in mind when booking our family trips. I've even told my
family and friends about the great service I received. We travel in 2 weeks, I will submit a
review upon my return.
Thanks again!
Tamara Cross
teemarie2@yahoo.com
May 20, 2008
Hi Nicole I will to say Thank You SO Much for saving me to have spend to much money on
a vacation to Williamsburg VA. I thought it was going to cost to much since it is for Memorial day
weekend.
I really appreciate you confirming the package deal to Williamsburg VA. the next day after I
requested it.. Also, thanks for letting me use my 2 free Night stay on this holiday weekend
package.
I will be scheduling with you soon for my next vacation. Nicole you are a life saver with excellent
customer service!
Tiffany Credle
credletiffany@yahoo.com
May 19, 2008
My experience with the Vacation Store has exceeded my expectations! Nicole is a true
professional in every way. She really takes the time to explain everything and also offers
some great suggestions.
All of my questions, via phone or email, have been answered within 24 hours! We arrive at the
resort in about 2 weeks and we are all very excited!
Pauline Nobles
paulinelovesmakeup@verizon.net
May 19, 2008
Hooray! Another great vacation courtesy of the vacation store! 2 days 3 nights at a fabulous
resort, FREE! This was our "bonus" stay and again was all we could hope for. You guys are amazing!
(plus 2 free Busch Garden tickets to boot!). Nicole was awesome and made sure all went as
promised.
I can't say enough about the vacation store. I PROMISE everything they offer is delivered.
Barbara Crawford
crawford431@hotmail.com
May 19, 2008
I just wanted to say thank you for your amazing customer service. Nicole, who phoned me
regarding my reservation was very helpful and pleasant even though I had to change my
reservation and I kept providing the wrong information to look up my reservation; such a nice change
from the norm these days!
I received my confirmation very quickly and I am very satisfied with their service. I will definitely
recommend The Vacation Store to all my friends.
Again, thank you for your excellent service!
Tommy Kim
coupons_1@hotmail.com
May 19, 2008
We just returned from our trip to Liki Tiki. It was a beautiful resort. We can't complain about
a thing. The staff was also great. Everything was as promised from the Vacation Store.
Bryan S. Palka
bkpalka@hotmail.com
May 16, 2008
I purchased my vacation almost a year ago, relocated to a different state, changed email,
lost confirmation of purchase, and thought I was just out of luck. After speaking with Nicole,
she was able to search back and find our purchase information.
We are so thankful for all her efforts and awesome customer service. We are heading to our
long awaited vacation next weekend!!
kim shellenback
kimshellenback@gmail.com
May 15, 2008
Hi Everyone, just a quick note to say THANK YOU for all your help. We used the Vacation
Store last year for our vacation and had a wonderful time at Silver Lake Resort. We had
originally booked at Liki Tiki, but as we did it online and on the weekend we ended up not
being able to go there as planned.
Nicole was AWESOME in helping us to make a smooth transition from one resort to the other.
I have just booked our vacation for this year at the Liki Tiki resort and we cant wait for the
vacation to start!! Nicole is an AWESOME person and a real pleasure to work with. She is always
willing to go the extra mile to satisfy the customers!! Keep up the good work Nicole!!
I don't think you need to change anything about your services. The way you handle customer
satisfaction is PERFECT!!!!!
Mary Fortsch
mfortsch@cfl.rr.com
May 14, 2008
I just accidentally ran across the vacation store website while searching for a nice
resort to stay at this 4th of July! I am so glad I found you! Nicole was an absolute Godsend!
even though the resort we wanted was not available, she was able to get us into another
great resort, on July 4th no less!
The customer service Nicole gave was fantastic, and the greatest part is we saved over
$500.00 for the week and got free tickets to a show! this is our final hooray with our
Graduating teen/adult children, so we are so excited to be coming to FL!
Thanks Vacation Store and a big thanks to you Nicole!
Marvin & Jeanie Dobkins
amber_danville@hotmail.com
May 13, 2008
Just got my confirmation letter and I am extremely excited about my vacation.
Thank you Nicole for helping me find the cheapest rate and making it so easy to travel!
Kevin Michael Fuhrman
kmfuhrman@yahoo.com
May 13, 2008
I am so excited about my up coming vacation. Nicole has been such a great help to me in
planning my vacation. I am so looking forward to it. If the vacation is anything like the great
customer service I know that I'm in for an awesome time. I will be sure to let everyone know
how it turned out.
Thanks Vacation Store. :-)
Latasha Patterson
latasha.d.patterson@irs.gov
May 12, 2008
The Vacation was great. We went to liki tiki resort and all of us loved it. Everything was as
described in the website and also it was easy to find location using the map provided. Thanks
Nicole for your service I will be glad to chose my vacation with you again next time. I recommended
you to everyone I know :)
Mouncef Lahlou
mouncefou@gmail.com
May 06, 2008
Just finished with our "Confirmation Letter " for our Vacation at Silverlake Resort. Thanks to
"Nicole" what a Life Saver she is....Excellent Service.
Now Looking Forward to Vacation Time!!!
Keith Van Eyck
belgie1@new.rr.com
May 05, 2008
I am so glad I checked this site out. It is very affordable and I can't wait to go. The service is
wonderful. The were very helpful.
Katherine Lawson
katmlawson@msn.com
May 03, 2008
We have booked our vacations through you the last 3 years and we have never been disappointed
in the resorts we have stayed at. Cypress Pointe, Liki Tiki and our most recent trip to Silver Lake
were wonderful.
All of our questions were honestly answered from you before we left and we knew exactly what to
expect when we arrived. The timeshare presentation was presented well and even though we opted
at this time not to buy we were treated no differently than any other guests that were there
whether they were timeshare owners or not.
We are already looking forward to planning our vacation with you next year. Thank you again for
making these beautiful resorts available to us at prices we can afford!
Denise Hubbard
denise0718@embarqmail.com
May 02, 2008
I was recommended by a friend to look up the Vacation Store Website. I was hesitant to make
a reservation on the web at the beginning. But I decided to call the Vacation Store. They answered
my questions and explained everything very patiently. It was really a great service.
I can't wait to get to the resort that I have booked in less than a week.
Youlian Liao
jingweic@bellsouth.net
April 26, 2008
The service was quick and easy. when I called with questions they were more than happy to
answer them and verified my understanding before hanging up.
Tyshetta Wongus
typuddin@yahoo.com
April 24, 2008
I just booked my vacation for my family of 5 at the Silver Lake Resort and I couldn't be more
pleased with the service I have received thus far from The vacation Store. All of my questions were
answered and they handled everything right away!
Thanks Vacation Store.
Angela Burkett
ang_b24@yahoo.com
April 23, 2008
I would like to thank Nicole for the great service she provided me with from The Vacation Store,
and how she got me the Spots I was looking for to make our honeymoon reservations the easiest
part of the whole experience.
kenneth Imhof
billsimhof@roadrunner.com
April 22, 2008
Thanks to Nicole for her prompt response in order to get us the vacation dates we needed.
Our vacation was perfect...great accommodations at very reasonable prices. We have shopped
other vacation websites and this is the best deal out there without a doubt!
We will definitely be back to The Vacation Store!
David Weaver
daveweaver@charter.net
April 22, 2008
I would like to thank the vacation store for giving our family it's greatest vacation EVER!
We were fortunate enough to have The Vacation Store representatives find us an opening from a
cancellation and they made the entire process a joy!
We were going to pay quadruple the price to stay in a hotel room. Instead we stayed at The
Fountains Resort and WOW! The room and resort pictures displayed on the website are EXACTLY
what you get at the resort.
Everything stated and showed on the website is exactly what you get. I will continue to use The
Vacation Store for all our family adventures and will let everyone else know as well.
Melissa Hedrick
melissa_hedrick@hotmail.com
April 22, 2008
I have been very impressed with the fast and HONEST responses I have received thus far.
We are very excited to see what the Fountains Resort in Orlando, has to offer.
Aaron Brown
tandabrown@comcast.net
April 21, 2008
Awesome! We looked at several companies, but The Vacation Store had the best prices and
customer service. We couldn't believe how hard they worked to find the right resort for us.
We can't wait to go on our vacation later this week.
John Creech
suzcreech@gmail.com
April 20, 2008
Fast responses to all my questions. I received my confirmation letter the following day.
Great service. I wish all places could be this fast.
Thanks again.
Rose Luciano
r2luciano@yahoo.com
April 19, 2008
My husband and I wanted to take our kids to Disney this year. I started searching for a great
hotel. My search ended when I came across the vacation store. They offered us a spacious condo
at less than hotel price, so we decided to give it a try.
After speaking with Nicole we are confident that our trip this June will be great. The customer
service has been wonderful. I received my confirmation # the next day.
Thanks Nicole for the quick no hassle reservation.
Brandi Anderson
andersons1613@bellsouth.net
April 17, 2008
Great customer service...thanks Nicole for helping me to book my vacation to Orlando...great
deal too, I am very excited to go there in a few weeks.
Andreea Dumitrescu
anndra_dumitrescu@yahoo.com
April 16, 2008
Just came back back from Orlando. What a wonderful trip and the time share tour was no
pressure at all.
Thanks Vacation Store!
mary boykin
maryelaine1968@aol.com
April 13, 2008
This is the first time I have used the Vacation Store for a booking. The staff was very courteous
& helpful on the phone. I received my confirmation 2 days after the booking.
Hélène Courty
helenecourty@hotmail.com
April 10, 2008
I had been looking for a good deal to take my family of 6 to Orlando, and when I found The
Vacation Store, I didn't find a good deal....I found a great deal. A two bedroom villa with a
waterpark onsite, for less than $70 a night? That's just absurd!
The service from the telephone rep was great and very friendly. My daughters can't wait until
our trip in June.
Todd Setser
setser98@yahoo.com
April 08, 2008
My husband and I have been planning of our vacation for weeks now. We came upon your
website and decided to take a chance. The service was fast and friendly. We can't wait
to travel.
Michelle Curry
michellecurry00@yahoo.com
April 07, 2008
We have yet to actually take our vacation (9 days & counting) but Nicole & Tom were both so
helpful, and friendly. I think Tom could sense the hesitation in my voice, because of my not being
familiar with vacation Timeshare and such, but he was so friendly. They both gave me peace of mind.
I will post once we return with my satisfaction with the resort, but if it's anything like the service I
have received thus far, I know I will be very impressed!
Brandi Jones
trajnsyd@yahoo.com
March 18, 2008
We had a blast! The hotel in St Pete was awesome, right on the beach. The courtyard was
beautiful as was the view of the pool, Tiki Bar and Ocean! Everything was as stated from our
Vacation Store Rep. We are in the midst of trying to make it happen all over again. Don't miss this
great opportunity. You won't regret it!
Barbara Crawford
crawford431@hotmail.com
March 17, 2008
We have used The Vacation Store twice now. Nicole was very helpful and honest. We
received everything promised to us and the free vacation was really free with no hooks or
catches. We purchased our first package and had a great time. Things went just as explained.
We toured the resort and chose not to buy and still had no problems.
The condo at Liki Tiki was nice and my son loved the water park. We just returned home after our
free vacation package and again had a great time and no problems. You can not go wrong with
these great prices. I will definitely book again.
Adam Shevchuk
cshev86270@bellsouth.net
March 12, 2008
We had a wonderful stay at Silver Lake Resort. It was everything that Nicole told me when
I called and in fact it surpassed my expectations. We needed some items and the were at our
condo in some cases before I got back from walking from the Main Desk area. Everyone was very
cordial from the front desk to the security guard at the front gate. My wife and I will definitely
use the Vacation Store again when we can get our children and grandchildren to go with us.
Thank You again for a wonderful vacation.
Gary Graves
graves1996@comcast.net
February 22, 2008
We had a wonderful trip. Checking in and out was a breeze. The Silver Lake timeshare
presentation was enjoyable. Sure they want you to buy for a good reason. They are not for
everyone so use it for education until you are ready to purchase. They treated us with respect.
Great location, Great Resort. My hat is off to Nicole and Tom with how they handled a booking
problem when it came up. Mistakes can happen once in a while. It is just how they are handled,
is the true measure. It wasn't their mistake and they went to bat for us and it became a
wonderful trip.
Thanks Again.
Dean Smart
buynsave@hotmail.com
February 2, 2008
Just returned from 5 nights at Silver Lake Resort. Couldn't have been more pleased with the
whole trip. I was very skeptical when I booked. You Know the old if it sounds to good to be true,
but this was truly a great place to stay at an unbelievably low price.
Joyce A. Fox
foxyjp@hotmail.com
January 24, 2008
The customer service was excellent. A rep named Nicole handled my vacation and went out of
her way to make everything work out. She was extremely friendly and professional. I hope to deal
with her and the vacation store again.
Jeff Hardman
jchardman@gmail.com
January 21, 2008
Nicole went above and beyond to book our vacation. We were taking a last minute trip to Orlando.
Everything was perfect from the service to the vacation village... I would recommend the vacation
store to many... I've already started.
LaToya Marie Keller
toy1411@yahoo.com
November 16, 2007
There's a lady buy the name of Nicole that works there that helped me with booking my vacation.
I just wanted to tell someone about the excellent service I was given. She remembered my name
and all my info to better serve me.
She was very helpful and also polite. You guys have a new customer thanks to Nicole.
Thanks again!
Samuel Moses
sammosesjr@yahoo.com
October 2, 2007
We have just recently returned form a 5 night stay at Silver Lake in Orlando and it was great.
Nicole set the whole trip up for us and it went so smooth it was a true joy. Silver Lakes was
beautiful and we would recommend this trip to everyone.
Thanks Nicole.
David Weaver
daveweaaver@charter.net
September 28, 2007
We got back a few days ago from a 5 day Vegas trip. The hotel was more than we could
have ever asked for and the service was incredible. The staff was amazing and the view was
even better.
I would recommend this site to anyone and I have been passing it along since before we left,
and even more since we've returned.
Shewajna Barsce
shewajna_knight@yahoo.com
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