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The Vacation Store
Contact us via email:
info@thevacationstore.info
Customer Service Hours
All hours are Central standard time
Monday - Friday
10:00am - 6:00pm
Saturday
11:00am - 2:00pm
Sunday
Closed
After Hours Instructions
All new email & phone inquiries
are responded to the same day they are received or on the next business day if
the inquiry is received after hours.
Existing customers: If you have an
emergency related to an existing reservation, refer to your confirmation letter
for emergency numbers to the resort or hotel you are staying at.
As a general rule, the resort or hotel should be your first call if you are
running late for check in, or if you need help with directions to the resort or
hotel etc.
If you have a different type of emergency, such as not being able to show up
at all to check in, or if you need to cancel your reservation, leave us a message and we will contact you . We check our messages
regularly.
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